We're looking for experienced Technical Writers to work with our HVAC sales and engineering teams to create best-in-class technical documentation for sales and spec-in to seamlessly integrate products and solutions for Asia market

You'll be able to grasp complex concepts and translate them into concise, easy-to-understand tutorials, guides, release notes, and other documentation and learning resources for internal member and partner community. As an experienced technical writer, your portfolio includes writing samples with examples of how you conveyed complex technical information to both experienced and new users.

► Responsibilities

- Plan, write, and manage technical and process documentation and learning resources.

- Define general best practices and style guidelines for consistency, establish and implement documentation quality standards.

- Define new documentation processes and iterate on current workflows for efficiency.

- Collaborate closely with business or product domain owners, keep up-to-date with key business and product concepts and updates, and ensure they are aligned with relevant documentation.

- Gather qualitative and quantitative feedback from sales and spec-in team and end user communities to iterate on content quality and efficacy.

- Provide professional and material support to ensure consistency, cohesiveness and user-friendliness of engineering and marketing materials

- Provide professional leadership and mentorship for technical writing team.

- Deliver results in an ever-changing work environment with limited supervision.

- Plan and write in-depth industry content HVAC trend reports, case studies, and white papers to position the company as a market leader

- Create sales presentations, proposal templates, and customer-specific demo scripts to support go-to-market initiatives.

- Manage localization of marketing collateral for diverse Asia-Pacific markets, adapting language and cultural nuances.

- Architect and improve the structure of technical content on the website (product specs, installation guides) with a UX perspective

- Draft product-demo scripts, webinar slide decks, and Q&A documents for virtual and in-person events

- Prepare technical briefing materials and handouts for trade shows and conferences

- Create newsletters, success stories, and customer-interview features to nurture relationships and drive engagement.

► Qualifications

- Bachelor's or higher degree in Technical Communication, English, Instructional Design or related discipline.

- At least 3+ years experience of authoring technical documentation required.

- Able to work effectively in a fast-moving environment, can manage multiple projects while maintaining attention to details.

- Technical writing portfolio including, but not limited to: user guides and tutorials, release notes, software or hardware documentation, style guidelines.

- Highly self-driven, able to independently collaborate with product and business stakeholders to develop documentation standards and roadmap.

- Possess HVAC industry experience, or able to quickly develop a solid understanding of the HVAC business

- Experience working on a global product with international partners across different time zones.

- Strong demonstrable knowledge of professional technical writing, including industry standard practices and information mapping, quality standards, content development process, end-to-end design flow etc.

- Strong interest in working with new technology and software tools.

► Send Application

To: serena.park@lge.com

* Please attach your English resume with expected salary, current visa status and start date for work in the email body.