구인구직

채용중 Sales & Services Associate

  • GJCKR (gjckr)
    1. 781
    2. 0
    3. 0
    4. 2024-04-17 15:57
직종 영업/마케팅 경력유무 신입
회사명 Good Job Creations (Singapore) Pte Ltd 연락처 Gary Ho
이메일 cv_gary@goodjobcreations.com.sg 주소 238A Thomson Road #12-08/10 Novena Square Tower A
연봉 $3,300 학력 High School Diploma/GED equivalent
경력(년) 0 첨부파일
내용

[Order Number: 579029] 


Descriptions:

Protecting Privacy and Security:

-Ensure confidentiality of proprietary materials and information.

-Follow company and department policies and procedures.


Guest Relations:

-Provide personalized service, anticipating and meeting customer needs.

-Support loyalty programs and enroll customers as appropriate.

-Answer telephones promptly and courteously, addressing customer inquiries professionally.

-Advocate for customers and resolve issues promptly and effectively.

-Engage customers in conversation about their stay and local attractions.


Reservation Services:

-Process reservation requests accurately and efficiently.

-Verify reservation information with customers.

-Explain policies and accommodations to guests.

-Assign confirmation/cancellation numbers and communicate them clearly.


Communication:

-Keep guests informed about the resolution process for any issues they raise.

-Stay updated on new standards initiated by the Customer Engagement Center (CEC).


Working with Others:

-Support coworkers and treat them with respect.

-Follow company policies and procedures.


Quality Assurance/Quality Improvement:

-Handle customer issues with a focus on first-call resolution.

-Navigate systems efficiently and comply with quality assurance standards.


Requirement:
  • Proficiency in Korean to liaise with Korean speaking counterparts.
  • Candidate who can use email, MS office, CRM software
  • Candidate who has interpersonal communication skills
  • Candidate who is willing to learn


To Apply, please kindly email your updated resume to cv_gary@goodjobcreations.com.sg

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/
  
We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.
  
EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg. No.: R1549767
EA Licence No.: 07C5771

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