|이메일email@example.com||주소||1 Greenwich Drive, Singapore 533865|
안녕하세요, KOTRA 싱가포르무역관 K-Move팀에서 지원하고있는
DHL 에서 아래 링크와 같이 CCS KR Agent직을 구인하고 있습니다.
더 자세한 직무사항 파악과 지원에 관심 있으신 분들은 하단 링크를 참고해 주시기 바랍니다. (이메일 지원불가)
You will be the single point of contact for users of the Integrated Logistics solutions offered to DHL advantaged customers. You will handle and manage customers’ orders and requests with professionalism as well as interact and coordinate with staff within the DHL network and vendors for order fulfillment. You will also provide enhanced services to meet or exceed customers’ needs, recognize their problems and resolve them satisfactorily. In addition, you will be responsible for service performance and management reporting. Training will be provided for selected candidates.
· Must be fluent in English and Korean as to liaise either with English and Korean speaking associates.
· Possess excellent interpersonal and communication skills and customer service skills
· Proficient in MS Office
· Decisive, able to multi-task and committed to service excellence
· Possess initiative to respond to customers' needs with a commitment towards service excellence
· Able to work in a fast paced environment and able to work independently during shifts and/or on weekends/public holidays
· Strong team player that can work along with others to ensure smooth operation to achieve daily KPI.
· Working hour: shift working is required 4 days and 5 days work rotation. ( 08:30-20:30/20:30-08:30 – 4 work days, 08:30-18:15/10:45-20:30 – 5 work days ) shift hour may change time to time to cope with operation requirement.
· Annual leaves: 14 days
*We regret to inform you that only shortlisted candidates will be notified.
* 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는 KOTRA가 책임지지 않음을 알려드리오니 착오 없으시기 바랍니다.
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