구인구직

채용완료 Korean Speaking Customer Experience Associate

  • GJCKR (gjckr)
    1. 4,141
    2. 1
    3. 0
    4. 2023-01-27 18:22
직종 기타 경력유무 경력
회사명 Confidential 연락처 8341 3102
이메일 dana@goodjobcreations.com.sg 주소
연봉 $2600 - $2800 학력 Any
경력(년) 1 첨부파일
내용

Order Number: [2212-64039]


Responsibilities:


Customer Care:

- Provide excellent customer experience via all relevant communication channels.

- Handle customers’ enquiries, feedbacks and reservation

- Resolve customers’ concerns and answer customers’ questions to your best ability

- Recommend possible products to meet the customers’ needs

- Accurately record all feedbacks/compliant and provide solutions for improvements

- Maintain strong partner with Customer Centre team & Fulfilment Centre


Admin:

- Liaison between CAG and frontline staff from goods order and goods delivery

- Assist with day to day tasks and coordinate projects

- Liaise and work closely with relevant parties to obtain the necessary information

- Provide administrative support to Omni-Channel

- Assist in managing and updating the company website and application as required

- Communicating campaign deliverables, objectives and timelines to internal and external stakeholders

- Prepares market research to identify marketing opportunities and summarize sales data


General:

- Any other duties which may be assigned by the immediate supervisor/manager from time to time


Requirements:

-Proficient in Korean language to liaise with Korean Speaking HQ

-Prior working experience in a relevant Customer Experience role

-Knowledgeable in MS Office: MS Excel (ie. Pivot table, formulas) and MS Word

-Ability to partner with multi-departments

-Problem-solving skills and meticulous attention to detail

-Good organisational skill

-Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment


To apply, kindly email your updated resume

to dana(at)goodjobcreations.com.sg


We regret that only shortlisted candidates will be notified.


However, rest assured that all applications will be updated to our resume bank for future opportunities.


EA Personnel Number: Hong Dahye


EA Personnel Registration Number: R22109264


EA License no.: 07C5771

댓글목록

등록된 댓글이 없습니다.

직종
검색기간
채용상태
~

Good Job Creations (굿잡크리에이션스) 전체보기 +


서비스이용약관

닫기

개인정보취급방침

닫기

이메일무단수집거부

닫기
닫기
닫기