Autodesk is looking for an energetic and motivated Premier Expert, an operations staff based in Singapore to support Apac countries including Korean customers.
 

The Premier Expert supports sales efforts of the Named Accounts sales organizations, helping them achieve and exceed revenue goals, ensuring high standards of account data integrity, while delivering a positive customer experience.
 

The Premier Expert ensures processing and completion of all global direct and direct-led Named Account orders in a timely and efficient manner through back office administration of the following responsibilities:

·        Streamline customer facing back office processes to increase and maintain a high level of customer satisfaction

·        Through research and engagement with members of the Deal Operations Organization, anticipate potential areas of risk and proactively drive areas of opportunity.

·        Interfaces with internal partners when deemed necessary

Job Requirements: (details refer to the link provided below)

              A minimum of 8 years customer service or sales support experience in the software industry

·        Strong organizational and time management skills. Ability to juggle multiple projects and priorities

·        Excellent communication, interpersonal and presentation skills

·        Motivated by individual and team achievement

·        Has experience providing support to sales personnel and customers

·        Able to research and respond to customer queries and requests

·        Fluent in English and Korean or Japanese language is required

Autodesk Link : https://autodesk.wd1.myworkdayjobs.com/Ext/job/APAC---Singapore---Singapore---Fusionopolis/Premier-Expert_22WD60517