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East Coast Podiatry is a group of clinics in Singapore specialised in treating lower limb conditions. Our clinics are located at Orchard (next to Paragon), Novena Medical Centre (Novena Square 2) and Kembangan Plaza (opposite Kembangan MRT).

We are looking for suitable individuals to become a part of our team as Clinic Assistants. Your duties will include handling patient enquiries and calls, managing clinic calendars for patients, in-clinic patient service relations, caring for clinical instruments, and other relevant tasks that allow patients to enjoy a seamless experience with our Podiatrists and clinics during day-to-day operations.

We are always looking to bring on board energetic and motivated people to join our Clinic Assistant team. Team players who are cheerful and eager to help their co-workers with everyday tasks

People who are passionate about building a career in customer service and being their best in their profession.

No prior experience is needed, training will be provided.

We offer competitive salaries, overtime pay, medical insurance, annual leave, medical leave, and more.

email to: careers@ecpc.sg , or call Ms. Katrina at 97333277

Position Details

• Full-time position
• 5.5 - 6 day work week
• Permanent Shift (Weekdays/Weekends/Night Clinics)

Responsibilities

• Reception and Front Desk responsibilities
• Scheduling of appointments
• Update and maintain patient database using client management software
• Handle patient's concerns and provide appropriate solutions
• Respond to phone and email bookings
• Maintain and ensure clinic cleanliness and tidiness
• Inventory and stocktaking
• Ad-hoc duties as assigned by Centre Supervisor/Management

Requirements

• Fluent in spoken and written English
• Ability with other languages is a big plus
• Ability to multi-task, prioritize and manage time effectively
• Able to establish and maintain a positive rapport with team mates