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채용완료 Customer Service Executive – Korean Speaking

  • 화이링 (jean1998)
    1. 575
    2. 0
    3. 0
    4. 2014-09-04 09:42
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또한 지원자는 영주권자,DP, 롱텀비짓패스 (LTVP) 소지자여야 한다고 합니다. 감사합니다!

https://workingatbooking.com/vacancies/customer-service-executive-korean-speaking/


Booking.com BV (the company behind Booking.com™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.Booking.com Customer Service Center (Singapore) Pte. Ltd, one of the support companies in Singapore, is looking for a Customer Service Executive in Singapore. Description:We are looking for Korean speaking Customer Service Executives to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work.As a Customer Service Executive, you will be working in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.Main Responsibilities:

Handle pre and post reservation inquiries by phone, e-mail and fax;
Modify, change and/or cancel existing reservations;
Outbound calls to hotels/guests to arrange special requests;
Liaison between guest and hotel to resolve complaints;
Manage relationships with hotels by providing high levels of customer service and account management support.

Required Skills:

Excellent communication skills;
Excellent commercial selling skills;
Problem solving;
Sense of responsibility;
Independent and customer friendly

Our ideal candidate is:

Experienced with internet and hotel industry;
Fluent in both written and spoken English and Korean;
Additional spoken languages would be advantageous;
Available Full-time and flexible in work schedule;
Available to attend a full-time (4 weeks) paid training.
Able to commence work in the first week of July.

What Booking.com will offer you :

Full time (4 weeks) paid training;
Work schedule 4-6 weeks in advance;
International working environment;
Convenient working location within Singapore;
Overtime will be paid accordingly;
Medical & Dental benefits

Candidates must live in Singapore to be considered for this position.

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