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로그인- JAC (emjpsptp)
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859
6
0- 2014-03-20 16:01
| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | ESSENTIAL FUNCTIONS (RESPONSIBILITIES) : - Handling incoming work orders via system, emails, and phone calls from internal customers. - Setting up, Installing and troubleshooting a variety of software packages in a Windows environment utilizing remote access software - Monitoring various Dashboard systems - Data and trend analysis - Setting up and troubleshooting hardware issue, e.g. printers, scanners, and other peripherals . - Submitting weekly report to supervisor - Working with Helpdesk Ticketing systems, Excel spreadsheets, and various databases (data input/updates only, no programming.) - Providing IT support structure training for customers - Handling users/ customers complaints - Maintaining systems to meet or exceed client security requirements - Escalating problems to higher level of support (Training will be provided for all supporting roles.) * Working hours: 7:00am to 19:00pm (8 hours shift within 7:00am to 16:00pm/8:30am to 17:30pm,10:00am to 19:00pm(Mon to Fri)) * Flexibility to perform shift-work including working on Public Holidays. QUALIFICATIONS / REQUIREMENTS : * No experience required but preferably graduated in IT field. Please send your CV to Mr. Craig (craig@jac-recruitment.sg) We regret that only shortlisted candidate will be informed. |
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