- HRD KOREA (hrdkorea)
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- 2010-06-25 19:35
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내용 | 안녕하세요~ 한국산업인력공단 해외취업국입니다. 1.Technical Advisor (Multinational Company) 2.Telesales Agent (Multinational Company) 위 Position 을 희망하시는 분은 영문레쥬메 이메일 송부 부탁드립니다. Email : ricky7@hrdkorea.or.kr (Tel : 82-2-3274-9714) # 싱가포르에 체류하시면서 현지 job을 원하시는 분은 영문 Resume를 이메일로 보내주세요. 적절한 Job이 있을경우 우선적으로 Placement 해드리겠습니다. 감사합니다. - Responsibilities 1.Technical Advisor (Multinational Company) Analyze, reasearch and respond to technical escalations in a timely manner. Observe and identify potential engineering issues and /or trends in escalations by ongoing analysis and tracking of escalarations, and/or analysis of reports. Work cross-functionally with other teams to ensure business needs are addressed and customer satisfaction maximized. Provide data to management and internal stakeholders Meet core team competency requirements such as customer satisfaction, tem metrics, engineering outcomes Work closely with and support engineering team. 2.Telesales Agent (Multinational Company) • Learn about the products and become an expert on the prodcuts features and related accessories; • Understand company’s Digital Lifestyle strategy and how products fits into it; • Provide consultative solutions to customers based on their needs, • Understand how to leverage multiple sources of information to stay current on product features and technology changes; and, • Understand how to appropriately set customers’ expectations after they have placed their order, e.g., “what happens next,” to ensure a favorable end-to-end purchase experience; • Enter new Sales orders into the appropriate system(s) accurately |
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