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채용완료 Customer Support Representative & Credit Controller

  • HRD KOREA (hrdkorea)
    1. 1,139
    2. 8
    3. 0
    4. 2010-05-09 11:46
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이메일 주소 job_b_REQUEST_OF_RECRUITMENT2001.doc
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내용 한국산업인력공단 해외취업국입니다. 아래 2개의 Position에 관심이 있으시면 영문이력서 이메일 송부 부탁드립니다. 싱가포르에 있는 Multi-national Company입니다. - email : ricky7@hrdkorea.or.kr   - Tel : 82-2-3271-9123 1. Job Title : Global Customer Support Representative   Working hours: 8am – 6pm Will be rotated around the team to work on weekends Duties: - Provide superior customer service to our clients on inbound phone calls. - Transfer customer calls to appropriate staff - Outbound calling will be necessary to introduce new clients   (e.g. calls to confirm attendees for training, seminars, special events) -  Identify, research, and resolve customer issues using proprietary company      software. 2. Job Title: Credit Controller Reports to: Manager, Credit and Collections Responsibilities:   Responsible for assigned portfolio of business to business accounts to obtain lowest possible DSO while retaining customers’ business. - Utilize Get Paid software to achieve goals (training provided). - Chase payments from customers in South Korea, Japan, and other areas in Asia    Pac with the objective of getting paid on time while keeping a good relationship    with customers. -  Send e-mails and call customers and agents in a professional and polite written     form and professional spoken communication. -  Portfolio will include Korean account customers, but will also include customers    for many of the other countries in the Asia Pacific area. -  Understand and discuss complex contract and billing situations in a professional    manner. - Candidate will need to have problem solving skills and also basic accounting   knowledge - Candidate will need to untangle billing, payment and contract issues to make sure    that the customer is able to pay or that the incorrect entries are corrected. - Work with other departments and co-workers in large multi-national company to      resolve issues. -  Position will require sensible decisions on a daily basis. - Candidate should be able to take information and come to a decision on situations   of credit or negotiation - Candidate may be trained on basic Credit Approval- this will depend on skills on    applicant. ㅇ Qualifications:       - Bachelor Degree in related field with good math and accounting skills - At least 2 years of business to business collection experience - Outstanding business level verbal and written communication skills in English and    Korean.  Other Asian language skills considered a plus including Japanese. - Excellent knowledge of Microsoft Word and Microsoft Excel. - Ability to work independently and in tight time constraints and meet goals. - Ability to learn and operate Accounts Receivable software. - Experience on Get Paid a plus. - Ability to problem solve. - Ability to make decisions. - Any supervisory experience a plus. # 싱가포르에 체류하시면서 현지 Job을 원하시는 분은 영문 Resume를 이메일로 보내주   세요. 적절한 Job이 있을경우 우선적으로 Placement 해드리겠습니다. #  아울러 현지 또는 한국에 있는 싱가포르 취업희망 한국인 구직자 채용을 원하시는 고용    주는 첨부 양식을 작성하시어 이메일 회신해주시면 Requirement에 맞는 지원자분들을    추천해 드리도록 하겠습니다.  - Email :  ricky7@hrdkorea.or.kr     - Web : www.worldjob.or.kr  - Tel  82-2-3271-9123job_b_REQUEST_OF_RECRUITMENT2001.doc

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