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로그인채용완료 IT servicedesk agent -1명 구하고 있습니다. (Only shortlisted candidates will be notified by the company)
- 싱가 (fumin)
-
1,110
1
0- 2009-06-26 14:30
| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | 글로벌 회사에서 구인(1명)을 하고 있습니다. 이력서+사진+희망연봉 관심있는 분들은 이메일주소: ms-du7@hanmail.net 로 연락바랍니다. 감사합니다. ***참고로 한국에 계신 분들은, 현재 회사에서 고려하고 있지 않음을 말씀드립니다. 연봉은 말씀드릴 수 없지만, 한국의 일반 신입사원보다 조금 더 높습니다. ------------------------------------------------------ Servicedesk Agents supporting in Korean and English As part of our global network of production centers, our Service Desk in Singapore is providing services related to IT related products, applications and services. Responsibilities: As a member of our Service Desk organization you will render customer care, technical support and other value added services to the Business users of our multinational and regional customers. This comprises the following responsibilities. Provision of support and customer care services for IT-related products and services in major Asian languages Identification and analysis of technical problems as well as trouble shooting for PC-systems Provision of assistance to customers via multiple channels (telephone, email, fax and internet) Maintenance and support of our global call center infrastructure (CRM Systems, Call Routing infrastructure) Requirements: An ideal candidate for this role fulfils the following technical and customer orientated requirements Ability to understand and perform processes-related tasks Ability to work in a true international environment Preferably Diploma/Certificate in Information Technology field Technical expertise in Windows operating systems and in trouble shooting PC systems Preferably relevant call centre experience and customer handling expertise Flexibility to perform shift-work including working on Public Holidays and weekends. Excellent communication skills in Korean and English Social competence and strong customer focus | ||
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