Job Description & Requirements

We are in search of a highly motivated team member in our Management Team eager to dive into the dynamic and fast-paced world of OptionsPilates, an international Pilates and movement studio chain. This role is perfect for someone with a robust work ethic, a resilience to pressure, and a drive for continuous growth and learning within the hospitality and customer service industry. Our ideal candidate is someone looking to forge a path to management, ready to take on challenges, and see possibilities where others see obstacles.

Ideal Candidate Attributes:

• Resilience and Grit: You're someone who thrives under pressure and views challenges as opportunities for growth. The phrase "I've tried, but it's not possible" is not in your vocabulary; instead, you believe "anything is possible if I try."

• Leadership Potential: You aspire to be a manager and show a strong desire to grow within the organization. You're a self-starter, capable of autonomous decision-making, and have the drive to lead rather than follow.

• Global Mindset: With an international culture and a pace that's more akin to global standards than local ones, you should be eager for the challenge and capable of adapting quickly. Opportunities to work overseas are on the horizon as we continue to expand.

• Problem-Solving Skills: Creative and effective problem-solving abilities are a must. You observe, evaluate, and act with a sense of urgency, suggesting solutions proactively.

• Strong Work Ethic: We're looking for someone who doesn't shy away from hard work or responsibility. This role is for those who can manage themselves and are looking to take on more managerial responsibilities in the future.

• While our industry often attracts female candidates, we strongly encourage male applicants as well, seeing diverse perspectives as a valuable asset to our team. 

Position Details

• Work Week: 5.5 days, including weekends.

• Initial Employment Period: $14/hr for the first month, 5.5 days per week, 5 hours daily. This phase allows both parties to assess suitability and performance.

• Transition to Monthly Salary: Post the initial assessment period, successful candidates will transition to a structured salary with a clear progression path. Your working hours will change to a 44 hour work week or manager working hours.

Salary and Growth

The salary structure is designed to reward performance and initiative. Starting with an initial probationary period, there's potential for rapid salary progression based on demonstrable impact and leadership qualities.

We emphasize a "show us what you can do" approach, with tangible rewards for those who excel, including opportunities for international assignments as we grow.

• During Probation: $2,600 (gross pay) monthly.

• Future Growth: Opportunity to increase to $3,000 (gross) or more based on performance and merit. Salary and career growth potential is unlimited, dependent on learning our business and demonstrating capabilities.

• Periodic Review: Pay rises based on KPIs and performance.

Responsibilities

• Support Management Team: Assist in daily studio operations, problem-solving, customer service, and liaising with external vendors.

• Instructor Management: Monitor instructors' educational progress and hold meetings to discuss their development.

• HR Duties: Manage hiring processes for instructors, conduct interviews, and draft contracts. Address employee issues directly and constructively.

• Education Management: Organize courses, assign administrative tasks, manage staff performance, and ensure quality control.

• Staff Training and Projects: Oversee training procedures and manage studio projects.

• Studio Systems, Policies, and Procedures: Develop and maintain systems for efficient studio operations.

• Autonomous Operations: Exhibit proactivity by identifying and addressing needs before being asked.

• Crisis Management: Address complaints and emergencies with effectiveness and poise.

• Team Coordination: Communicate clearly, take initiative on unassigned tasks, and support the team without needing direction.

• Cover reception as necessary, including handling the reception area, emails, phone call queries, bookings, and cancellations.

• Ad-Hoc Duties: Tackle additional tasks as directed by the Operations Manager or General Manager.

Benefits

• On-the-job training provided.

• Free Pilates education, able to join group classes when the situation permits.

• Promotion and performance-based bonus schemes available.

How to Apply

If you're driven, adaptable, and see yourself thriving in a fast-paced, international environment, we would love to hear from you. Please send your resume to jobs@options-studio.com with the subject "Pilates Studio Management Team." We welcome candidates of all backgrounds who share our passion for excellence and growth.

About Us

Founded in 2009, OptionsPilates is the first and only international chain of Pilates and Movement studios worldwide. We are based in Singapore and are rapidly growing throughout Asia with branches in Singapore, Dubai and Hong Kong. OptionsPilates offers a variety of Pilates classes, including workshops and education for future Pilates instructors.