[# [포스터]한국산업인력공단 박유민님 만다린 오리엔탈 호텔 온라인 채용기업설명회 포스터A2 최종 0510[26589].jpg (5.0M)]

[# Job Application Form_JOB EXPERT.docx (123.4K)]

1. 회사: Mandarin Oriental singapore 만다린 오리엔탈 싱가포르

2. 근무지 주소: 5 Raffles Ave, Marina Square, Singapore 039797

3. 웹사이트: https://www.mandarinoriental.com/en/

4. 포지션: FRONT DESK 프론트 데스크

5. 급여: 기본급: 2500 SGD +수당

6. 식사제공

7. 보너스: 1-month AWS (prorated for first year), Variable bonus depends on company and individual's performance.

8. 근무시간: 주 44시간 

9. 주5일 확정

10. 연차: 7days~ (*병가 14일 추가 제공됩니다)

11. 유니폼 제공

12. 업무내용

Greet and escort guests promptly to their rooms

Handle cashier duties in accordance to Front Office Policy & Procedures and MOHG Controller’s Policy & Procedures.

Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct

Demonstrate teamwork by cooperating with and assisting colleagues as needed

Address special guest preferences recorded in guest history profiles

Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly

Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience

Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues

Handle guests incoming and outgoing correspondence, (facsimile, messages, mail, etc.)

Communicate clearly with the Accounts Department

Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data

Provide assistance to guests in both the street lobby and sky lobby

Perform any other reasonable duties as required by the Rooms Division Manager, Front Office Manager or Reception Manager

Allocate guest rooms according to preference (smoking, non-smoking, king or twin bed, specific views, etc)

Co-ordinate and facilitate group check in process with Group Services Manager (room keys, registrations cards, room allocations according to preferences)

*자격요건*

-원어민과 영어로 소통 가능한 분 -관련 경력 경력자( 호텔 경력이 없으셔도 되지만, 서비스업 관련 경력 있으셔야 합니다) -적극적인 태도와 친절한 서비스마인드 Possess a strong understanding rooms configuration and features (rooms aspect, bedding configuration) Possess a strong knowledge of Amenities Codes and their applicable uses. Co-ordinate and facilitate Airline layovers groups arriving and departing from the hotel (room allocation, room type preference, etc) To train and develop Guest Services Assistants (GSA) into future Guest Service Executive roles Provide professional services and executive support to Guest Services Executive (Club and Concierge), Reservation and Business centre department after operating hours 

-유니폼 제공, 식사 제공 -1년 근무 후 본인의 퍼포먼스에 따라 보너스 있을 수 있음. -4연차: 최소 7일 제공 -병가(sick leave)- 14일 추가 제공 *싱가폴로 출국은 6월 중에 하셔야 합니다. *근무 시작 7월1일 입니다* *백신3차까지 완료한분만 지원 가능합니다 

*진행방법*

첨부파일의 이력서 양식을 다운받아 작성후 ian.kim@interislandgroup.com 으로 보내주세요.

이력서 검토- 1차 사전 인터뷰 - 대면인터뷰 (서울 해외취업 센터)- 합격- 비자 수속- 출국- 근무 시작(7월1일)  ** 6월1일 싱가폴 만다린 오리엔탈 HR 에서 직접 서울 대면 인터뷰가 있습니다 (한국산업인력공단 서울 해외취업센터 (강남구 선릉역) 

- 싱가폴 거주자로써 불가피 대면 인터뷰 불가능하시면 ZOOM화상 인터뷰 대체 가능