안녕하세요, KOTRA 싱가포르 무역관 K-Move팀에서 지원하고있는 LEGO Singapore에서 아래와 같이 모집하고 있습니다.

더 자세한 직무사항 파악과 지원에 관심 있으신 분들은 하단 링크를 참고해 주시기 바랍니다. (이메일 지원불가)

지원하기

https://kotra.recruiterpal.com/career/jobs/eqk77 

[About Us]

Are you passionate about providing premium service experiences to enhance the lives of our consumers, including children, parents and other LEGO® fans and Shoppers with one of the most iconic brands in the world?

Join LEGO® Consumer Services and support over 2 million LEGO consumers from around the world! 

This is a permanent position starting in Oct 2022. Come and join our amazing team now!

Our website: http://www.lego.com/ 

[Job Summary]

Core Responsibilities

Our Consumer Services Contact Centers aim to provide a premium experience that reflects this across multiple channels.We are looking for upbeat, enthusiastic, and hardworking individuals to join us in giving our fans the best consumer by:

• Communicating effectively with consumers via their channel of choice including phone, email, live chat and providing first time resolution.

• Engaging in both verbal and written communication.

• Collaborating with colleagues to ensure the team’s key success measures are met and/or exceeded.

• Strengthening our brand engagement in getting to know our consumers, nurturing their needs and bringing the brand and consumers closer together.

• [Qualifications]

Do you have what it takes?

• Responding in a fun, reliable, knowledgeable, and engaging way to inbound consumer contacts through phone calls, email, snail mail, and live chat.

• Take ownership and solve problems, often using own judgement

• Proficient with MS-Office, and working knowledge of SAP will be an advantage

• Adapt and work well under pressure in a dynamic, one team fast-paced environment

• Highly proficient in both written and verbal in English and Korean to communicate effectively with our consumers in the Korea market.

[Other Information]

Here are some of what to expect:

l  Family Care Leave – We offer enhanced paid leave options for those important times.

l  Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

l  Wellness – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based

l  Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.

l  Bonus – We do our best work to succeed together. When goals are reached, you’ll be rewarded through our global bonus scheme.

l  Your workplace – Our offices will be your primary workplace with flexibility to work from home during your working week. Your People Leader will discuss the principles of our hybrid work model, role eligibility and frequency with you.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

*We regret to inform you that only shortlisted candidates will be notified.   

* 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는 KOTRA가 책임지지 않음을 알려드리오니 착오 없으시기 바랍니다.