LEGO Singapore Pte Ltd, Consumer and Shopper Engagement 팀에서 함께 하실 분을 모집합니다. 

한국, 호주, 영국, 미국 등 영어권 국가들 고객 상담 담당하셔야 하기에 영어와 한국어에 능통하며, 저희 팬들에게 최고의 고객 서비스 경험을 제공하기 위해 함께 할 활기차고, 열정적이며, 열심히 일하실 수 있는 분들을 찾고 있습니다. 아래 내용을 참고해 주시고 관심 있으신 분은 maria.han@lego.com 으로 이력서 보내주세요. 

Position : Consumer Service Advisor (Entry level)

Why join us

Working at the LEGO Group is more than just fun: it’s exciting, inspiring, and filled with creativity. It’ll spark your imagination every day, and might just inspire you to explore career directions you’d never considered before. There’s a lot to discover, so start here.

What would be expected of you?

• Articulate and engaging in both verbal and written communication
• Dedication to provide excellent service to each consumer when there is a high volume of contacts
• Confidence to make your own judgements about what is right for your consumer
• Adhere to your schedule; all breaks are scheduled so we can plan for consumer demand
• Meet performance expectations, including post-contact survey results and daily productivity
• Available to work on Public Holidays
• Happy to work in a dynamic, one team environment
• Able to start work in May 2022

Requirements

• Experience in giving premium customer service and/or inbound sales - preferably in a retail environment 
• Articulate and engaging in both verbal and written communication
• Candidate with experience in consumer service under call centre environment
• Working knowledge of SAP and Salesforce will be a plus
• You must possess excellent verbal and written interpersonal skills in English & Korean Language.
• Singaporean/SPR
• Permanent Position