[Order Number : 2112-60646]

[Responsibilities]

- Implement and coordinate specifically nominated Safety agreements and/or Life raft rental agreements. Assist and follow up Life raft exchanges
- To coordinate all service-related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct
- Follow up with customer on quotations
- To identify order building opportunities through telephone sales expertise
- To issue delivery instructions to the appropriate supply point and follow up delivery of the goods
- To keep customer informed of changes in the order, surcharges and any other relevant information for the sake of good order
- To resolve any order related problems including suggestions for redirection of orders if appropriate
- To use customer specific due date information related to safety in order to pro-actively promote our products and services to any customer and to meet our contractual obligations for signed customers
- Provide technical support and advice to customers
- Support and assist Sales in conceptualizing and pricing of fleet agreements 

[Requirements]

- At least 2-3 years of Customer Service experience with exposure to engineering and technical industry
- Proficiency in Korean and English to liaise with third party
- Able to meet deadlines through good time management and allocation of priorities
- Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organization
- Computer literate (Experience with Microsoft Outlook)
- Good communication skills with the ability to communicate on all levels
- Ability to systematically work independently and in a team
- Working experience in the Marine Industry will be advantageous
- Formal education in engineering/technical studies or relevant work experience will be advantageous

To apply, kindly email your updated resume to cv_michelle@goodjobcreations.com.sg.

We regret that only shortlisted candidate will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.