한국촌 상단 로고

싱가포르 최대의 한인정보 사이트! 우리 따뜻한 한인사회를 만들어 봐요!

통합검색

구인구직

채용완료 Korean Speaking Customer Service Coordinator [Marine / North / Up to $3,200]

  • GJCKR (gjckr)
    1. 1,645
    2. 0
    3. 0
    4. 2021-10-08 12:27
직종 영업/마케팅 경력유무 경력
회사명 Confidential 연락처 6258 8051
이메일 cv_will@goodjobcreations.com.sg 주소
연봉 S$2,400 - S$3,200 학력 무관
경력(년) 2 - 3년 첨부파일
내용

[Order Number : 2107-58408]



[Responsibilities]


Summary: To proactively follow up and manage customers with contracts/agreements and to monitor customer service needs, coordinate and follow up service orders / jobs and to provide support to Customers, Customer Coordinators and Account Managers.


- Implement and coordinate specifically nominated Safety agreements and/or Life raft rental agreements. Assist and follow up Life raft exchanges


- To coordinate all service-related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct


- Follow up with customer on quotations


- To identify order building opportunities through telephone sales expertise


- To issue delivery instructions to the appropriate supply point and follow up delivery of the goods


- To keep customer informed of changes in the order, surcharges and any other relevant information for the sake of good order


- To resolve any order related problems including suggestions for redirection of orders if appropriate


- To use customer specific due date information related to safety in order to pro-actively promote our products and services to any customer and to meet our contractual obligations for signed customers


- Provide technical support and advice to customers


- Support and assist Sales in conceptualising and pricing of fleet agreements


- To register and maintain fleet agreement information into the IT systems available


- To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled


- To provide regular feedback on technical, service quality and commercial issues raised by customers to the Customer ServiceManager, the respective Account Manager and the Business Stream


- To coordinate with spares centres for parts purchase whenever possible


- To gather information required to help investigation and resolution in invoice dispute.


- To follow up complaints/ noncompliance through improvement/complaint system in place


- To check that the order value maintains within the existing authorised credit limits and policies


- Duly follows Safety Service Operational Manual and local operation procedures


- Responsible for up keeping good QHSSE (Quality, Health, Safety, Security & Environmental) practices as laid down by the company during your employment at all time


- Any other ad-hoc duties assigned



[Requirements]


[Must]

- At least 2-3 years of Customer Service experience with exposure to engineering and technical industry


- Proficiency in Korean and English to liaise with Korean stakeholders


- Able to meet deadlines through good time management and allocation of priorities


- Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation


- Computer literate


- Good communication skills with the ability to communicate on all levels


- Ability to systematically work independently and in a team


[Advantage]

- Working experience in the Marine Industry


- Formal education in engineering/technical studies or relevant work experience




To apply, kindly email your updated resume to cv_will@goodjobcreations.com.sg.


We regret that only shortlisted candidate will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

댓글목록

등록된 댓글이 없습니다.

직종
검색기간
채용상태
~

Good Job Creations (굿잡크리에이션스) 전체보기 +


서비스이용약관

닫기

개인정보취급방침

닫기

이메일무단수집거부

닫기
닫기
닫기