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구인구직

채용중 Customer Support Officer

  • bybit singapore (bybitsg)
    1. 1,890
    2. 1
    3. 0
    4. 2020-10-14 17:56
직종 기타 경력유무 신입
회사명 Bybit 연락처 96679924
이메일 jerina.ang@bybit.com 주소
연봉 SGD2000-3300 학력 Diploma
경력(년) 2 첨부파일
내용

Responsibilities

  • Provide efficient and excellent customer service support in crypto trading via live chat or email
  • Be familiar with Company's trading platform and be up-to-date on general market conditions
  • Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients
  • Understand customers ’needs and convert it constructive feedback to management
  • Continuously seek improvement to enhance team’s performance and work efficiency

Requirements
  • Diploma and above in any discipline
  • Proficient in English & Korean in communication and writing in order to liaise with Korean-speaking clients
  • Great passion to develop knowledge and career in fintech/crypto trading
  • Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance
  • Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm office;3pm-12am homebased)
 

Benefits

  • Festive Gifts
  • Group Insurance
  • Flexible Working Hours
  • Up to 20 days Annual Leave
  • Employee Growth Funding
  • Regular Employee Bonding Events
  • Overtime Meal and Transport Benefits
  • Attractive Variable Bonus & Quarterly Incentives

 

Culture

  • We foster our core values through active listening, caring, and supporting continuous improvement for all our staff members.
  • Experience the energetic working environment with multicultural staff members with varied skills and experiences.

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