- Utilization of SAP CRM for updating the funnel and reporting.

- Responsible for handling inbound enquiries, prepare quotes and actively following up for PO conversion for all chromatography and spectroscopy instruments.

- Utilizing technical knowledge to deliver value and resolve customer issues.

- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets.

- Maintain positive business relationships and improved customer satisfaction.

- Meet targets assigned for new business drive and ramp to volume activities of new products releases.

- Use demand generation leads to create opportunities for sales order.

- Works on sales assignments with broadly defined objectives (including driving customer to online store).

- Timely respond to calls / emails.

- Weekly report of sales pipeline and forecast.

Qualifications

- Experience in an inside sales position within a chromatography or spectroscopy company would be a plus.