안녕하세요, KOTRA 싱가포르 무역관에서는 일본계 현지 민간알선업체의 구인건을 아래와 같이 지원하고 있사오니 링크(http://job-ad.co/beg2) 통해 많은 지원 부탁 드립니다.

**민간알선업체의 채용지원건으로 서류합격자에 한하여 기업정보를 안내드립니다.**

**본 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는 KOTRA가 책임지지 않음을 알려드리오니 착오 없으시기 바랍니다.**

주요 업무 :

Technical Support:

• Respond to support requests from customers and business partners via multiple channels following documented processes

• Document support interactions in a company-wide case management system

• Advance unresolved issues to senior team members and other internal resources as required.

• Research, verify, and document product defects

• Actively handle personal backlog of support requests

• Manage customer and partner expectations by providing timely updates on progress

• Active participation in the community forums discussion groups

Internal Support:

• Participate in product BETA programs and product testing events organized by the product division development teams

• Participate in team efforts to improve support delivery processes and strategies

• Influence product management and product development to make improvements

• Remain informed on improvements in supported products related to the Manufacturing industry

자격조건 :

Requirements :

• Bachelor's in Mechanical, Manufacturing or Industrial Engineering

• 1~3 years of manufacturing industry experience

• Proficiency or familiarity using Autodesk Inventor software in a production environment

• Knowledge of AutoCAD or other CAD software would be an advantage

• Strong customer service, troubleshooting, and analytical skills

• Willing and able to work flexible hours, including periodic weekend hours from home

• Strong written and verbal English & Korean language communication skills to liaise with native Korean customers

• Ability to set priorities of various assignments and complete them

• Excellent team player supporting and interacting with other members of a shared responsibility team

기타 근무 조건 :

■Location : West

■Work Location : 3 Fusionopolis Way, #10-21 Symbiosis, Singapore 138633

■Salary : 5,000 - 5,500

■Working Day :Five day work week

■Work Time :8.30am-5.30pm

■Benefits&allowance :SGD 5,000 ~ SGD 5,500 + VB - 8% of annual income every April (approx.)

Annual leave: 14 days

■Probationary period :3 Months