한국촌 상단 로고

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통합검색

구인구직

채용완료 Customer Service Guest Executive 고객지원 및 상담 직원 모집 (서울 근무)

  • Booking.com HR (bookingapac)
    1. 1,150
    2. 0
    3. 0
    4. 2018-04-23 15:44
직종 호텔/식당 경력유무 무관
회사명 Booking.com CS Korea 연락처 02-3483-3225
이메일 sol.park@booking.com 주소 20th floor, KDB Life Insurance Tower, 372 Hangang-daero, Yongsan-gu, Seoul 018982
연봉 회사 내규에 따름 학력 무관
경력(년) 무관 첨부파일
내용

하단의 링크를 통해 지원 부탁드립니다.

https://grnh.se/nqtlxwom1

 

Are you excited by the chance to use your skills to solve problems and make an impact in your day-to-day work? Can you use your sharp social skills to give Booking.com’s partners a friendly, personal and positive experience every time? If so, you could be the hero we’re looking for!

 Who we are:

Booking.com is the planet’s #1 accommodation site. Booking.com’s diverse team, 15,000 strong, united by a single mission: to empower people to experience the world. Whether in Seoul or at one of the over 200 offices worldwide, we work hard to help make more than a million travel dreams come true every single day.

Supporting them as they do, as well as our partners who help them do is Booking.com’s globally diverse Customer Service department. Over 8000 people strong, speaking more than 40 languages, in 13 countries the CS department is connected by a love of travel and a passion for creating an incredible experience for Booking.com’s guests and partners, 24 hour a day, 7 days a week.

So, are you ready?

The next start date is May 7th.

 

You’ll need:

  • - Fluency in English and Korean
  • - An affinity for offering excellent customer service
  • - Ability to adapt and work well under pressure in a fast-paced environment
  • - Ability to take ownership and solve problems
  • - Positive and resilient attitude
  • - Great teamwork skills
  • - Eligible to work in This role is only open to Korean nationals as there will be no work pass sponsorship for this role.
  •  

What you’ll be doing:

  • - Liaising with guests and partners to resolve light complexity issues via phone and email on various topics such as additional travel advice, modifications, cancellations etc
  • - Providing accurate, valid, and complete information by using the right tools, methods, and processes.
  • - Ensuring a high level of customer service and a positive guest experience
  • - Supporting your colleagues with peer learning, and being open to feedback from others
  • - Positively participating in company events, and in weekly team meetings
  • - Taking part in new projects and tests that we may need your help with
  • - Promoting the Booking.com culture.
  •  

What you’ll get in return:

We offer you many benefits when joining our team.

  • - Full time paid training of 2 weeks
  • - Annual leave entitlement
  • - Quarterly bonus plan
  • - Work schedule provided 4-6 weeks in advance
  • - Catered lunch or dinner depending on your work schedule
  • - Booking.com discount
  • - Health insurance
  • - Continuous growth potential, and free and on-demand professional training courses
  •  

Want to apply?

If you like what you see then click the link below to apply! The next page will begin a competency test which is Step 1 of the recruitment process. This should take no longer than 45 minutes to complete.

 
모집분야 담당업무 자격요건 및 우대사항

고객지원

고객상담

고객지원

(사원급)

자격요건

- 학력 : 대졸 이상 (2,3년)

- 경력 : 경력 (연수 무관)

- 성별 : 무관

- 모집인원 : 00명


필수사항

- TOEIC 800급(점) 이상


우대사항

- 영어능통자

근무조건 및 환경

근무형태

계약직(기간제/정규직 전환가능) - 2년

근무부서 고객지원
근무요일/시간 공휴일, 주말을 포함한 주 5일 근무
근무지역

서울 용산구

급여 회사내규에 따름
회사주소 서울 용산구

전형절차 및 제출서류

전형절차 서류전형 - 전화 면접 - 실무진 면접 - 최종합격
제출서류 영문 이력서 (필수), 영문 자기소개서 (선택)

접수기간 및 방법

접수기간 상시 채용
이력서양식 자유양식
접수방법

영문 이력서와 함께 하단의 링크를 통해 지원 부탁드립니다.

https://grnh.se/nqtlxwom1

기타 유의사항

입사지원 서류에 허위사실이 발견될 경우, 채용확정 이후라도 채용이 취소될 수 있습니다.

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