안녕하세요, 싱가포르 무역관 K-Move팀에서 안내하고있는 Cloudflare 에서
아래 링크와 같이 Customer Success Manager (Korean & English Speaking) 을 구인하고 있습니다. 
관심 있으신 분들은

• http://job-ad.co/bao6 링크통해서 지원 부탁 드립니다.(이메일 지원불가)

혹, 궁금한 사항 있으시면 hwcho@kotra.or.kr 또는 6426-7208로 문의 바랍니다.

**본 공고와 관련한 추후 면접진행 및 채용과정, 당사자간 합의 및 계약 사항에 대해서는
KOTRA가 책임지지 않음을 알려드리오니 착오 없으시기 바랍니다.**

Responsibilities 

• Manage all post-sales activities for Cloudflare’s enterprise customers through strong relationship-building, product knowledge, planning, and execution
• Own the ultimate responsibility for the customer’s satisfaction with Cloudflare's services
• Maintain a deep understanding of our solutions and speak with customers about the most relevant features/functionality for their specific business needs
• Drive adoption of Cloudflare’s services to meet customers’ business needs
• Develop and maintain long-term relationships with stakeholders in your account portfolio
• Play a fundamental part in helping your customers establish and manage their cloud infrastructure
• Identify risks to the customer achieving their stated business goals and work to resolve
• Partner with our Tech Ops team to ensure customer success with Cloudflare
• Deliver successful customers into the contract renewal process
• Monitor performance and identify trends in Cloudflare adoption and utilization and provide guidance to customers as part of their periodic Success Review
• < 25% travel.

Requirements
 

• Bachelors degree required. Masters is a plus
• Basic understanding of computer networking and “how the internet works”
• Direct experience selling and servicing enterprise accounts
• Experience with account portfolio planning and prioritization
• Ability to prioritize, multi-task, and perform effectively under pressure
• Technical background in engineering, computer science, or MIS a plus
• Understanding of application, server, and network security a plus
• Strong phone and interpersonal communication skills (verbal and written) as well as organizational skills
• Fluent in written & spoken Korean & English