- hrko7200 (hrko7200)
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- 2018-01-09 10:34
직종 | 기타 | 경력유무 | 경력 |
---|---|---|---|
회사명 | Agilent Technologies | 연락처 | 65 64267225 |
이메일 | hrko7200@gmail.com | 주소 | 1 Yishun Ave 7, Singapore 768923 |
연봉 | 협의 | 학력 | 대학교 졸업 |
경력(년) | 2~4년 | 첨부파일 | |
내용 | 안녕하세요, Agilent Technologies 에서 아래와 같이 구인하고 있으니 아래 링크 통해 많은 지원 바랍니다.
<주요 업무내용>
- Analyze and respond to customer's request for quotation in a timely and accurate fashion,
and ensure compliance to Agilent policies / terms and conditions.
- Manage service order closure.
- Understand customer needs and take ownership for customer satisfaction in assigned area.
- Trigger customer billings timely and in accordance with defined policy and standards.
- Focal Point for Support and sales force for all support maintenance contracts quotations,
renewals and account receivable process issues and problem resolutions.
- Analyze and respond to customer's request for quotation in a timely and accurate fashion,
and ensure compliance to Agilent terms and conditions, export licensing conditions
and customer specific procurement guidelines.
- Follow up on outstanding quotes, handling customer queries, explaining support terms
and conditions and selling benefits of support agreements.
- Ensure that support agreements are renewed promptly and are administered according to Agilent Corporate
Marketing Policy and applicable standards like ISO, internal audit and Local Business policy standards.
- Interact directly with Support and Sales in accepting orders and ensure adherence to the Agilent order acceptance policy
and standard or specially negotiated terms and conditions
- Responsible for maintaining completeness and integrity of support agreement data in the applicable admin system.
- Interact with other Agilent organizations to resolve order fulfilment related issues and change requests
- Ensure prompt and accurate billings to customer per contract terms.
- Ensure that all transaction documents are qualified and filed to satisfy corporate and legal requirement.
- Understand the established key processes in assigned areas; initiate and lead projects to improve quality
and customer satisfaction; document work methods and results to avoid rework
<자격조건>
• Works on customer service assignments with broadly defined objectives
• Solves straight-forward issues, challenges and problems within field of specialization
• Bachelors or Masters Degree or University Degree or equivalent.
• Typically 2-4 years relevant experience for entry to this level.
Requires general proficiency with tools, systems and procedures to accomplish job.
* Proficient in spoken and written Korean language in order to support Korea region and counterparts.
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