Our Reservation Sales Associates are service-oriented professionals who are passionate about people and travel. You will be handling telephone and email enquiries for our hotels and our award-winning loyalty program, Starwood Preferred Guest. 

Starwood Associates enjoy outstanding career development opportunities via Starwood Careers Journey, a structured and forward-looking career planning program. New hires undergo a comprehensive New Hire Training Program that includes both job-specific modules and soft skills workshops. These are aimed at developing your overall confidence and professionalism.
 
We believe that work-life balance leads to healthy and happy people. We offers generous staff discounts for travel and leisure so that our Associates can travel the globe and savour the wonders of the world.

Skills and Experience

We are looking for candidates who enjoy interacting with customers. 

They should also meet the following criteria:

• Minimum Diploma in Business Administration/Hotel and Tourism Management or GCE ‘O’/ 'A’ Level

• Proficiency in spoken and written business English and Korean to liaise with Korean speaking clients

• Multi-tasking competence

• Experience in hospitality/travel industry, contact center environment or sales or customer service will be an advantage