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| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | Job Description "Reporting to the Service Desk Manager, you will remotely, phone queries from customers pertaining to IT related problems, or escalate to the appropriate level, while ensuring a high level of customer satisfaction. " Responsibility Attend to customers IT problems or requests and provide technical support Liaise with relevant Product Lines to provide first level desktop, application and administrative support. Escalate problems or request to appropriate groups for second or third level support. Maintain ownership of the problem or request till it is resolved completely. Log all jobs into a centralized problem management database Requirements Preferably 1-2 years of experience in service desk or helpdesk support Ability to speak fluent Korean, Working knowledge of desktop applications example Microsoft office products and email applications Able to prioritize situations and respond quickly in a dynamic environment Excellent communication, analytical and problem solving skills Able to work independently with minimal supervision if you are interested, email to hrenquiry@gmail.com | ||
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