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채용완료 Senior Customer Service Supervisor (Japanese speaking)

  • PeopleSearch (pplesearch)
    1. 883
    2. 7
    3. 0
    4. 2007-04-03 17:32
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내용 Our client is a global technology solution leader. We are currently seeking a dynamic individual to join the team. Job duties: - Handle customer service in providing post-sale and non-technical customer support. - Work closely with sales, field service, order processing and other departments in the company to assist customers in license and product delivery issues. - Organize and delegate short-term assignments and supervise daily customer service transactions. - Oversee closely of the customer service tasks and procedures. - Ensure that customer service representatives are working efficiently and adequately addresssing customer needs. - Manage customer claims and ensure proper closure within Service Level Agreement. Requirements: - Recognized tertiary degree in Business or equivalent. - Minimum 7 years of experience in a similar environment servicing the software/technology market. - Preferably with leadership skills. - Excellent computer skills and experience working in diversified culture. - Proficient in Japanese language. Please feel free to contact Karen Teo directly on Mobile: 9072-6116 or Direct 6730-7810 and kindly forward your resume at Email: karenteo@pplesearch.com Or kindly visit our website at www.pplesearch.com and register online (Location) 391A Ochard Road #17-08 Ngee Ann City Tower A, Singapore 238873 Thank you very much for your kind attention.

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