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채용완료 Recruiting : Training Coordinator

  • xhtlfdid (xhtlfdid)
    1. 840
    2. 9
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    4. 2014-08-22 16:35
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내용 Training Coordinator (Korean Speaking)

Technology Industry
Korean Speaking
Attractive salary

Responsibilities

• Manage training administration activities such as scheduling classes, sourcing instructors, processing student registrations, sending acknowledgment and confirmation e-mails to students, submitting customer invoice requests, ordering and shipment of training materials, responding to customer inquiries, communicating with internal stakeholders and post-training follow-up
• Support the pre-sales effort for private training by assisting with the back-office contracting processes
• Maintain current and accurate data and statuses for all Training Class and Student Registration records
• Capture accurate and complete information in our Customer Relationship Management (CRM) system
• Collaborate with the Customer Care team to expeditiously handle customer training inquiries
• Support marketing efforts to promote training when required.
• Provide top-notch customer service to external and internal customers
• Participate in other projects and assignments as required


Candidate

• Bilingual in both spoken and written Korean and English.
• Minimum Diploma holder or degree holders with a minimum of 1 year of experience in administration or coordination roles in a fast-paced environment. Knowledge of MS Office especially Excel is needed.
• Knowledge of CRM tools used in training sales, administration and customer service is preferred. Otherwise, training is provided.
• Excellent customer service skills
• Excellent telephone sales personality skills
• Excellent verbal and written communication skills
• Self-discipline and motivation to produce results with minimal supervision
• Strong attention to details, process oriented and demonstrated ability to handle multiple priorities
• Excellent planning, time management, organizational and interpersonal skills
• Strong analytical, problem solving and creative thinking skills

Interested candidates can forward their CVs in MS Word Format to hrm.sg@talent2.com

Allegis Singapore Pte Ltd Company Reg No. 200909448N EA Licence No. 10C4544

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