직종 | 기타 | 경력유무 | |
---|---|---|---|
회사명 | 연락처 | ||
이메일 | 주소 | ||
연봉 | 학력 | ||
경력(년) | 첨부파일 | ||
내용 | *Salary : Depending on experience and performance in interview (up to 60000 THB ) *Location : Bangkok or Kuala Lumpur(You can choose either Bangkok or Kuala Lumpur office) *There will be bonuses, but its strictly performance based. Responsibilities: *Provide world class customer service and offer solutions to our guests during and after their travels by ensuring timely follow-up, closure and feedback to customers where required. *Communicate effectively with our customers and suppliers via our primary communication channels * Achieve the defined Service Level targets * Achieve learning / development milestones through coaching / performance improvement plans as set by the supervisors * Have the ability to work within a shift based working schedule & abide by schedule adherence and punctuality guidelines * Share a positive attitude with fellow colleagues, up and down the organizational chart * Be willing to solicit feedback from peers as well as remain open to performance based reviews from supervisors * Provide training and mentoring to other members of the organization as requested. Requirements: *Excellent in Spoken and written Korean. *Good in Spoken and written English *Ability to work rotating shifts *Ability to work on weekends and public holidays (overtime applies) *Minimum 1 year experience in the hotel/travel agency/online travel business or call / contact center *Excellent decision making / problem solving skills *Ability to multi-task *Friendly and approachable, service oriented and customer focused *Flexible to accommodate shift work; this includes working on weekends, afternoon and morning shifts *Internet savvy *Minimum typing speed of 35 words per minute Relocation Package will be given to you once you are hired as below § Accommodation: 14 days § Flight arrangement (one way to KL/BKK) 포지션에 관심있으실 경우 gjgj52@hotamail.com로 영문 이력서 전달 부탁드리겠습니다. |
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