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채용완료 [JAC Recruitment] IT Support Consultant / MNC / Central

  • JAC (emjpsptp)
    1. 888
    2. 6
    3. 0
    4. 2014-03-20 16:01
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내용 ESSENTIAL FUNCTIONS (RESPONSIBILITIES) :

- Handling incoming work orders via system, emails, and phone calls from internal customers.
- Setting up, Installing and troubleshooting a variety of software packages in a Windows      
   environment    utilizing remote access software
- Monitoring various Dashboard systems
- Data and trend analysis
- Setting up and troubleshooting hardware issue, e.g. printers, scanners, and other peripherals .
- Submitting weekly report to supervisor
- Working with Helpdesk Ticketing systems, Excel spreadsheets, and various databases
   (data input/updates only, no programming.)
- Providing IT support structure training for customers
- Handling users/ customers complaints
- Maintaining systems to meet or exceed client security requirements
- Escalating problems to higher level of support
   (Training will be provided for all supporting roles.)

* Working hours: 7:00am to 19:00pm
   (8 hours shift within 7:00am to 16:00pm/8:30am to 17:30pm,10:00am to 19:00pm(Mon to Fri))

* Flexibility to perform shift-work including working on Public Holidays.


QUALIFICATIONS / REQUIREMENTS :
* No experience required but preferably graduated in IT field. 

Please send your CV to Mr. Craig (craig@jac-recruitment.sg)

We regret that only shortlisted candidate will be informed.


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