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채용완료 Customer Service Executives (Korean Speaking) - Booking.com

  • eugene.lum (emeugenelum)
    1. 1,285
    2. 7
    3. 1
    4. 2013-03-24 09:05
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내용 Booking.com



Description

We are looking for a Korean speaking Customer Service Executives to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work. As a Customer Service Executive, you will be working 40 hours per week in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.



Email to workapac@booking.com


Responsibilities:

- Handle pre and post reservation inquiries by phone, e-mail and fax;
- Handle sales requests by phone and e-mail;
- Modify, change and/or cancel existing reservations;
- Outbound calls to hotels/guests to arrangement special requests;
- Liaison between guest and hotel to resolve complaints;
- Manage relationships with hotels by providing high levels of customer service and account management support.



Required Skills:

- Excellent communication skills;
- Excellent commercial selling skills;
- Problem solving;
- Sense of responsibility;
- Independent and customer friendly.



Our ideal candidate:

- Experienced with internet and hotel industry;
- Fluent in both written and spoken English and Korean;
- Available Full-time (40 hrs/week) and flexible in work schedule;
- Available to attend a full-time (4 weeks) paid training;
- In possession of Singapore Citizenship, Singapore Permanent Residence, Dependent Pass or Long Term Visit Pass +


Email to workapac@booking.com

job_b_Booking2001.jpg

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eugene.lum님의 댓글

eugene.lum (emeugenelum)

>Booking.com
>
>
>
>Description
>
>We are looking for a Korean speaking Customer Service Executives to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work. As a Customer Service Executive, you will be working 40 hours per week in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel.
>
>
>
>Email to workapac@booking.com
>
>
>Responsibilities:
>
>- Handle pre and post reservation inquiries by phone, e-mail and fax;
>- Handle sales requests by phone and e-mail;
>- Modify, change and/or cancel existing reservations;
>- Outbound calls to hotels/guests to arrangement special requests;
>- Liaison between guest and hotel to resolve complaints;
>- Manage relationships with hotels by providing high levels of customer service and account management support.
>
>
>
>Required Skills:
>
>- Excellent communication skills;
>- Excellent commercial selling skills;
>- Problem solving;
>- Sense of responsibility;
>- Independent and customer friendly.
>
>
>
>Our ideal candidate:
>
>- Experienced with internet and hotel industry;
>- Fluent in both written and spoken English and Korean;
>- Available Full-time (40 hrs/week) and flexible in work schedule;
>- Available to attend a full-time (4 weeks) paid training;
>
>
>Email to workapac@booking.com
>

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