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로그인- eugene.lum (emeugenelum)
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1,761
4
0- 2013-03-16 08:00
| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | Booking.com
Description We are looking for a Korean speaking Customer Service Executives to join our dynamic, pleasant and international work environment. We provide a culture that is open, innovative and performance orientated. Our scale and scope, commitment to people, and high standards of integrity make Booking.com a great place to work. As a Customer Service Executive, you will be working 40 hours per week in different shifts and will be responsible for handling pre- and post booking (hotel reservations) inquiries. You are also an intermediary between customers and the hotel. Email to workapac@booking.com - Handle pre and post reservation inquiries by phone, e-mail and fax; - Handle sales requests by phone and e-mail; - Modify, change and/or cancel existing reservations; - Outbound calls to hotels/guests to arrangement special requests; - Liaison between guest and hotel to resolve complaints; - Manage relationships with hotels by providing high levels of customer service and account management support. Required Skills: - Excellent communication skills; - Excellent commercial selling skills; - Problem solving; - Sense of responsibility; - Independent and customer friendly. Our ideal candidate: - Experienced with internet and hotel industry; - Fluent in both written and spoken English and Korean; - Available Full-time (40 hrs/week) and flexible in work schedule; - Available to attend a full-time (4 weeks) paid training; - In possession of Singapore Citizenship, Singapore Permanent Residence, Dependent Pass or Long Term Visit Pass + Email to workapac@booking.com
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