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채용완료 US MNC - CSR

  • bgrateful (marmarmarie)
    1. 963
    2. 8
    3. 0
    4. 2012-07-27 13:11
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내용 Internal Job Description :
Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to internal customers and Agilent trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration. In a factory environment, order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products. Works on customer service administrative assignments with clearly defined objectives Performs routine administrative customer service duties using prescribed procedures Solves administrative customer service problems of limited scope and complexity.Fluent in conversation/written English and Korean.

Internal Qualifications :
Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to internal customers and Agilent trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration. In a factory environment, order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products. Works on customer service administrative assignments with clearly defined objectives Performs routine administrative customer service duties using prescribed procedures Solves administrative customer service problems of limited scope and complexity.Fluent in conversation/written English and Korean.

External Job Description :
Responsible for interfacing with customers, sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Responds to and /or provides assistance to internal customers and Agilent trade customers in areas such as product order fulfillment processes, customer service requests, product changes or returns, application assistance, accounts receivable collections, contract issues/administration or lease administration. In a factory environment, order fulfillment activities may include managing direct factory orders, monitoring inventories, coordination of delivery of factory products. Works on customer service administrative assignments with clearly defined objectives Performs routine administrative customer service duties using prescribed procedures Solves administrative customer service problems of limited scope and complexity.Fluent in conversation/written English and Korean.

External Qualifications :
Bachelors or Master Degree or University Degree or equivalent.
Minimum of 1-2yrs relevant experience with typically 2-4yrs


Pls send your resume to : marie_kang@agilent.com
Thanks.

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