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채용완료 Native Korean - Customer Service Consultatnt

  • 켈리 (kellyservices)
    1. 1,275
    2. 21
    3. 0
    4. 2006-05-23 13:20
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내용 A global leader in delivering and managing large, complex customer management solutions is looking for customer service oriented consultant to join them immediately! Responsibilities: ·        Handling customer inquiries through telephone, fax, e-mail correspondences in a timely, efficient, and professional manner ·          Mileage redemption and bookings of air tickets for customers world wide ·        To succeed in this position, representatives will be able to demonstrate and practice ·        A customer-focused attitude and willingness to serve customer ·        Excellent verbal and vocal skill ·        Exceptional listening, questioning, and call control technique ·        Ability to accurately and efficiently process information and task ·        An understanding of customer needs, company products and services, and general knowledge ·        Aptitude to handle challenging telephone call situations ·        Computer and telephone system application skills Requirements: ·        Minimum Diploma ·        Experience in travel/airline industry preferred ·        Knowledge of MS Office ·        Non technical with more focus on customer care related functions ·        Good track record in Customer Service is preferred ·        5 days week (Mon - Sat)  - NO SHIFT ·        Working hrs: Btw 8am to 8pm (8.5hrs daily) ·        Location: Tampines Central   Salary : S$2.8K If you are keen, please calll me, Linda @62212340 or email your resume to Linda_lee@kellyservices.com.sg.

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