DHL 싱가포르 한국팀에서 아래와 같은 업무를 담당할 직원을 채용중 이오니, 

관심있으신 지원자께서는 영문이력서를 첨부하여 이메일을 통해 지원해주시길 바랍니다.

Working hour: shift working is required 4 days and 5 days work rotation. ( 08:30-20:30/20:30-08:30 – 4 work days, 08:30-18:15/10:45-20:30 – 5 work days ) shift hour may change time to time to cope with operation requirement.

Annual leaves: 14 days

Contract term: Permanent position

Job scope

You will be the single point of contact for users of the Integrated Logistics solutions offered to DHL advantaged customers. You will handle and manage customers’ orders and requests with professionalism as well as interact and coordinate with staff within the DHL network and vendors for order fulfillment. You will also provide enhanced services to meet or exceed customers’ needs, recognize their problems and resolve them satisfactorily. In addition, you will be responsible for service performance and management reporting. Training will be provided for selected candidates.

Job requirement

·       Must be fluent in English and Korean as to liaise either with English and Korean speaking associates.

·       Possess excellent interpersonal and communication skills and customer service skills

·       Proficient in MS Office

·       Decisive, able to multi-task and committed to service excellence

·       Possess initiative to respond to customers' needs with a commitment towards service excellence

·       Able to work in a fast paced environment and able to work independently during shifts and/or on weekends/public holidays

·       Strong team player that can work along with others to ensure smooth operation to achieve daily KPI.

Please send your CV to hyowon.hong@dhl.com; richard.marquez@dhl.com; YeeChee.Ong@dhl.com