[Order Number : 2107-58409]

[Responsibilities]

- Responsible for keeping accurate records of business activities including detailed information on agreements/Orders exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance

- Routinely evaluate workload and prioritize based on the Company revenue needs, customer sensitivity and follow guidance from Senior Team members

- Responsible for identifying any productivity and quality improvement measures and flagging to Senior team members as soon as possible

- Serve as a backup support to others on the team with the resolution of more complex or unusual problems.

- Work with all level of the organization as well as the Company's partners to meet customer business needs

- Suggest more efficient ways for processing of work; learn new areas for possible future ownership

[Requirements]

- Minimum of 1-year experience in similar customer focused role

- Proficiency in Korean (Native level) to liaise with customers

- Strong administration and organization skills

- Excellent communication skills and a high focus on customer satisfaction

- Participate & lead any mini projects/workload on Program as directed by Business Process Specialist/Team Leader and in turn problem solve/action in a quick turnaround time

- Proactively develop plans to avoid potential problems &takes ownership of issues when they arise

- PC literate, good working knowledge of Microsoft Office products essential

- Understand the relevant business culture and customer relationship and able to engage with language specific customers efficiently

- Able to do OT

To apply, kindly email your updated resume to cv_michelle@goodjobcreations.com.sg.
We regret that only shortlisted candidate will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.