- Utilization of SAP CRM for updating the funnel and reporting.

- Responsible for handling inbound enquiries, prepare quotes and actively following up for PO conversion for all chromatography and spectroscopy instruments.

- Utilizing technical knowledge to deliver value and resolve customer issues.

- Works closely with the sales management to drive sales and campaigns targeting various product lines and targets.

- Maintain positive business relationships and improved customer satisfaction.

- Meet targets assigned for new business drive and ramp to volume activities of new products releases.

- Use demand generation leads to create opportunities for sales order.

- Works on sales assignments with broadly defined objectives (including driving customer to online store).

- Timely respond to calls / emails.

- Weekly report of sales pipeline and forecast.

- Excellent tele-sales skills preferably in a technical sales environment.

- Must be Fluent in English and Korean, written and verbal.

- Comfortable with communicating and presenting proposals via webex / MS Teams.

- Enjoy working in a customer facing environment.

- Competency of advance MS Excel functions is highly appreciated (vookup, pivot tables & etc).

- Meticulous, customer centric, proactive, goal-oriented and good time management.

- Able to prioritize work in a fast pace environment.

- Firm believer of constant change and is highly adaptable in a rapid change environment.

- Able to work independently with minimal supervision.