- KOTRASIN (kotrasin)
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- 2015-12-08 11:53
직종 | 기타 | 경력유무 | 신입 |
---|---|---|---|
회사명 | Agilent Technologies | 연락처 | 6564267216 |
이메일 | kotrarecruitment@gmail.com | 주소 | 1 Yishun Ave 7, Singapore 768923 |
연봉 | 3000- 3200 SGD / Month | 학력 | Bachelor |
경력(년) | Max 2 years | 첨부파일 | |
내용 | * 본 공고는 KOTRA 무역관에서 현지 기업의 구인의뢰를 받아 채용진행 중인 건이니 참고 해 주시기 바랍니다. - 신입 지원 가능 - 해당 기업 내 발급 가능한 비자쿼터가 없는 관계로 싱가포르 영주권자/시민권자만 지원 가능 - 지원방법: 영문 이력서 첨부하여 kotrarecruitment@gmail.com으로 송부해 주시기 바랍니다 Job Title: Korean Speaking Customer Operations Specialist Description: - Focal Point for Support and sales force for all support maintenance contracts quotations, renewals and account receivable process issues and problem resolutions. - Analyze and respond to customer's request for quotation in a timely and accurate fashion, and ensure compliance to Agilent terms and conditions, export licensing conditions and customer specific procurement guidelines. - Follow up on outstanding quotes, handling customer queries, explaining support terms and conditions and selling benefits of support agreements. - Ensure that support agreements are renewed promptly and are administered according to Agilent Corporate Marketing Policy and applicable standards like ISO, internal audit and Local Business policy standards. - Interact directly with Support and Sales in accepting orders and ensure adherence to the Agilent order acceptance policy and standard or specially negotiated terms and conditions - Responsible for maintaining completeness and integrity of support agreement data in the applicable admin system. - Interact with other Agilent organizations to resolve order fulfillment related issues and change requests - Ensure prompt and accurate billings to customer per contract terms. - Ensure that all transaction documents are qualified and filed to satisfy corporate and legal requirement. - Understand the established key processes in assigned areas; initiate and lead projects to improve quality and customer satisfaction; document work methods and results to avoid rework Qualifications: - Bachelors or Master Degree or University Degree or equivalent. Agilent is an equal opportunity employer. Company: Agilent Business: Agilent CrossLab Group Job Category: Customer Service Shift: Day Job
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