직종	기타	경력유무
회사명		연락처
이메일		주소
연봉		학력
경력(년)		첨부파일
내용	● 구인담당자 : 백지영(Ji Young Baek), SK C&C ● 홈페이지 : http://skcc.co.kr ● 이메일주소 : joydalki@gmail.com ● 전화번호 : 02-6400-5081 ● 담당부서 : Global HR팀 ● 급여 : 협상 가능 ● 근무시간 : 9-6pm ● 채용내용 : Service Desk Agent ; Level 1 (Multilingual) Work country : Singapore Job Area : Operation Job Description : Provide live inbound telephone technical support consulting for HP/Juniper Products to end user and business customers. Performing callbacks as required. Identify hardware/software problems and offer solutions for customer accounts. Skills Required: Excellent communication and customer service skills Solid understanding of system resources and allocation Professional work attitude, ability to learn Strong knowledge of Operating Systems (e.g. Linux OS) Hardware knowledge (e.g. HP Server/Storage/Tape Library, Juniper Switches) Required ● Bachelor’s Degree ● At least 2 years experience in IT Service Experience ● English: Fluent ● Korean: Intermediate Preferred ● At least 1 year experience in Technical Engineer Experience

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