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| 직종 | 기타 | 경력유무 | |
|---|---|---|---|
| 회사명 | 연락처 | ||
| 이메일 | 주소 | ||
| 연봉 | 학력 | ||
| 경력(년) | 첨부파일 | ||
| 내용 | Job title: Native Korean Speaking CSR Short Job Summary: Handling enquries and problems from Korean clients. Job Description: 1 To answer and diagnose incoming service calls from large multi-national customers in a timely, professional, accurate and courteous manner. 2 To assess and communicate customer requirements to ensure customer satisfaction. 3 To ensure resolution of problems for cases which need 2 line support 4 To provide Reason for outage report to customers. 5 To perform initial diagnostics and take action to correct problems. 6 To provide technical support and assistance as required. 7 To identify, resolve, and report data network and product anomalies. 8 To create, track, and escalate service inquiry tickets through resolution for customers in a timely manner. Our client is MNC in telecommunication industry. Requirements: Min Dip/Degree Possesses strong spoken & written English Candidates with customer experience advantage Interested candidates, pls forward your resume in MS word format to cv-young@kellyservices.com.sg or call Young at 6221 0487 | ||
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