구인구직

채용중 샵백 코리아 고객상담 지원 ShopBack Korea Customer Service Executive

  • ShopBack (SBKR)
    1. 735
    2. 0
    3. 0
    4. 2022-01-11 16:10
직종 기타 경력유무 무관
회사명 샵백 ShopBack 연락처 83539140
이메일 lynn.choi@shopback.com 주소
연봉 추후협의 학력 무관
경력(년) 1~3 첨부파일
내용

샵백 코리아에서 고객상담 지원팀에서 일 하실 분을 구인중입니다!

지원링크: https://jobs.lever.co/shopback-2/2383ec4f-ca6c-4647-9fde-413be7829263


ShopBack is Asia-Pacific’s leading shopping and rewards platform, serving over 30 million shoppers across our nine markets. Growing from a team of six back in 2014 to over six hundred today, ShopBackers across the region come together with a singular vision : to build the world's most rewarding commerce enablement platform.


More than half a billion shopping trips start with ShopBack each year. We power over US$3.5 billion in annual sales for over 8,000 online and in-store merchant partners, across categories ranging from fashion, beauty, F&B, electronics, travel and more - and we're just getting started.


ShopBack is continuously innovating and enhancing our suite of shopping services and solutions, to bring more value to our shoppers and merchant partners, and we are looking for world-class talent around the globe to be part of our exciting journey. If you are passionate in building and scaling up businesses in this fast-growing landscape, come and join our growing ShopBack team!


Responsibilities

    • The first point of contact in addressing queries promptly and effectively.
    • Managing our onsite feedback form.
    • Listen to feedback, process the information, and deliberate a best-response in line with the team’s business objectives.
    • Assist the rest of the local operations team in fulfillment, business process optimization, due diligence, and strategic partnerships

Requirements

    • Prior experience with customer service/support services is a plus.
    • Strong interpersonal and communication skills – both written and spoken.
    • Native or bilingual proficiency in Korean
    • Professional working proficiency in English.
    • Empathetic, yet business-oriented, and able to think and respond on your feet at the same time.
    • A strong will to learn and adapt to rapidly changing environments. Some customer service, PR, sales and/or business operations background may help.
    • And most importantly, a genuine heart to help solve our customers’ problems!

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